FAQ
What is the legal age to play Monkey Bonanza?
Access to gaming content and real money sessions is strictly for individuals who are 18 plus.
Should I use gambling as a source of income?
No, gambling should always be viewed as a recreational activity rather than a way to generate income.
What are the first signs of problem gambling?
Common signs include spending more time than planned, loss chasing, and feeling irritable when not playing.
How do deposit limits work?
Deposit limits cap the amount you can fund your account within a daily, weekly, or monthly timeframe.
What is a 'Time Out' feature?
A Time Out allows you to take a short-term break from the platform, ranging from 24 hours to 30 days.
Is there a permanent way to block my account?
Yes, Self Exclusion provides a long-term block on account access if gambling becomes harmful.
Where can I find tools to stay in control?
Most tools like deposit limits and time-outs are located in your Account Settings or the Responsible Gaming tab.
Who can I contact if I need professional help?
Organizations like BeGambleAware, GamCare, and Gamblers Anonymous offer free and confidential support.
What should I do if I am loss chasing?
You should stop immediately, evaluate your habits, and utilize the control tools or seek professional support.
Does the platform verify player age?
Yes, all users must complete a verification process to confirm they are eligible for real money play.

